Privacy Policy

On this page, you will find detailed information on how we process your personal data in connection with your use of our website and the Trufle DIY mosaic design extension. This includes managing user accounts, processing orders, handling agreements, addressing complaints, fulfilling legal and tax obligations, sending emails, analyzing statistics, conducting marketing activities, and managing potential claims.

We retain data only for the time necessary to fulfill specific purposes.

You have rights related to your personal data, including access to your data, rectification, deletion, restriction of processing, objection to processing, and the right to data portability. If you have any concerns, you can also file a complaint with the President of the Personal Data Protection Office.

For more details, please refer to the rest of the Privacy Policy. If you have any questions, contact us at: mozaiki@trufle.eu.

1. Information about the data controller

The controller of your personal data is Trufle Mozaiki Jakub Wolak,
headquartered in Katowice, at ul. Zabrska 9, 40-083, registered in CEIDG, NIP: 6342457697, REGON: 243602593. This Privacy Policy applies to the website https://trufle.eu, the mosaic design extension, and related social media profiles.

2. Contact details for data protection

For matters related to personal data protection, you can contact us at: mozaiki@trufle.eu.

3. Purposes of personal data processing

We process personal data for the following purposes:
1.Order and contract fulfillment – managing mosaic projects and client communication.
2. Marketing – sending information about news, offers, and promotions.
3. Support for the mosaic design extension – user registration via email; if you place a sample order, you will also provide project parameters and delivery details.
4. Statistical analysis – analyzing user traffic and behavior to improve services.
5. Handling complaints and inquiries – providing user support and fulfilling legal obligations.

Legal basis for processing:
– Art. 6 (1)(b) GDPR – performance of a contract.
– Art. 6 (1)(a) GDPR – user consent.
– Art. 6 (1)(f) GDPR – legitimate interests of the controller.

4. Personal data we process

We process the following data:
– Name, surname, email address, phone number.
– IP address, browser information, operating system details.
– Order details (date, time, order contents).
– Data generated in the application, if submitted via a form (e.g., project parameters).

5. Characteristics of Anonymous Information

Anonymous Information includes data such as:
– Pages viewed, time spent on the website.
– Clicks on individual elements of the site.
– Approximate user location.

We do not link this data to your personal information, and processing is conducted anonymously.

6. Sources of personal data

We obtain your data in the following ways:
– Data provided directly by you (e.g., through forms).
– Data automatically generated by analytical tools.

7. Data security measures

We have implemented data protection measures, including:
– SSL encryption for data transmission.
– Access control to data, ensuring it remains confidential and inaccessible to unauthorized persons.
– Regular security audits.

8. Data retention period

We retain data for the following periods:
– For the duration of the contract or service provision.
– As required by law (e.g., accounting data – 5 years).
– Until user consent is withdrawn.

9. Entities receiving personal data

Data may be shared with:
– Delivery providers for order fulfillment.
– Providers of IT, marketing, and accounting services.
– Public authorities when required by law.

10. Data transfer outside the European Economic Area

Data may be transferred to third countries, such as the USA, in connection with the use of services like Google Analytics or Meta Pixel, in compliance with appropriate protection mechanisms.

11. Data profiling

We do not engage in profiling that produces legal effects for the user. However, we personalize content and ads based on anonymous data.

12. Your data rights

You have the right to:
– Access and correct your data.

– Request data deletion (“right to be forgotten”).

– Withdraw consent for data processing.

– File a complaint with the President of the Personal Data Protection Office.

13. Information about cookies

Cookies allow us to:
– Adjust website content to your preferences.
– Analyze website visit statistics.
– Personalize advertisements.

14. Legal basis for cookies usage

Cookies are used based on your consent, which you can withdraw at any time. You can manage cookies in your browser settings. Disabling cookies may affect website functionality. Cookies are used for technical, analytical, and marketing purposes.

15. Privacy management options

You can manage your privacy settings by:
– Changing cookie settings.
– Using incognito mode in your browser.

16. Monitoring user activity

We track anonymous data about user activity for website analysis and optimization.

17. Updates to the Privacy Policy

We reserve the right to update the Privacy Policy in the event of legal or technological changes.

1. The www.trufle.eu website uses cookies. These are small text files sent by the web server and stored by the browser computer software. When the browser reconnects to the site, the site recognizes the type of device the user connects to. Parameters enable reading the information contained therein only to the server that created them. Cookies therefore facilitate the use of previously visited websites.
2. The information collected relates to the IP address, type of browser used, language, type of operating system, Internet service provider, time and date information, location and information sent to the website via the contact form.
3. The collected data is used to monitor and check how users use our websites to improve the functioning of the website by providing more efficient and trouble-free navigation. We monitor user information using the Google Analytics tool that records user behaviour on the website.
4. Cookies identify the user, which allows him or her to tailor the content of the website he or she uses to his or her needs. By remembering his or her preferences, he or she allows us to tailor ads targeted to him or her. We use cookies to guarantee the highest standard of convenience for our website, and the collected data is used only within Trufle Mozaiki to optimize operations.
5. We use the following cookies on our website: a) “essential” cookies, enabling the use of services available on the website, e.g. authentication cookies used for services that require authentication on the website; b) cookies used to ensure security, e.g. used to detect fraud in the field of authentication on the website; c) “Performance” cookies, enabling the collection of information about how to use the service from web pages; d) “Functional” cookies, enabling “remembering” the settings selected by the user and personalizing the user interface, e.g. in terms of the language or region of the user’s origin, font size, website appearance, etc.; e) “Advertising” cookies, enabling users to provide advertising content more tailored to their interests.
6. The user may at any time disable or restore the option of collecting cookies by changing the settings in the web browser. Cookie management instructions are available on the following website:
   http://www.allaboutcookies.org/manage-cookies
7. Additional personal data, such as an e-mail address, are collected only in places where the user, by completing the form, has explicitly agreed to it. We save and use the above data only for the purposes necessary to perform the given function.